Privacy Policy of Madame Pain

This Privacy Policy describes how your personal information is collected, used, and shared when you visit madamepain.com (the "Site") or make a purchase through it.

COLLECTED PERSONAL INFORMATION

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that led you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

  • "Log files" track Site activity and gather data such as your IP address, the type of browser you're using, your internet service provider, referring and exit pages, and timestamp data (date and time).

  • "Invisible pixels," "tags," and "pixels" are electronic files that record information about how you browse the Site.

Furthermore, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This automatically collected information is referred to as "Order Information."

When we use the term "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

In general, we use the Order Information we collect to process any orders placed through the Site (including processing your payment information, arranging shipment of your order, and providing invoices and/or order confirmations). Additionally, we use this Order Information to: communicate with you; assess fraud or potential risks; and, where in line with your preferences, provide you with information or advertisements about our products or services.

We use Device Information (especially your IP address) that we collect to assess fraud or potential risks and, more broadly, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store – to learn more about how Shopify uses your Personal Information, please refer to the following page: https://www.shopify.com/legal/privacy. We also use Google Analytics to better understand how our customers use the Site – to learn more about how Google uses your Personal Information, please refer to the following page: https://policies.google.com/privacy. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Lastly, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other legal request for information that we receive, or to protect our rights.

BEHAVIORAL ADVERTISING

As mentioned above, we use your Personal Information to provide you with targeted advertisements or marketing messages that we believe may interest you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising here:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/?c=3&lang=en.

DO NOT TRACK

Please note that we do not change our Site data collection and usage practices when we detect a "Do Not Track" signal from your browser.

DATA RETENTION

When you place an order through the Site, we retain your Order Information in our records unless and until you ask us to delete it.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US

To learn more about our privacy practices, if you have questions, or if you want to file a complaint, please contact us via email at info@madamepain.com.